Avoid late charges by paying online. Late fees will be assessed on the morning of the next business day of 10%. All sums must be paid by the 19th to avoid disconnection and additional fees on the 20th (or by 8:00 AM of the next business day). We offer a drop box in front of City Hall that is checked daily at 8:00 AM of the next business day, and you may also come into city hall to make a payment. Phone payments by VISA and MasterCard can be made at a fee of $2.50 per transaction. Online payments are also offered for a transaction fee of $1.25 (see below). To avoid charges and possible disconnection, it is highly recommended to be in City Hall within the first 10 - 15 minutes of opening, as once all outstanding payments are posted from the prior evening, there is no guarantee of service disruption and/or additional fees.
NOTICE: Consumer Confidence Report - 2015 published June 24, 2016.
We are happy to provide information about Utilities in Locust Grove. Please contact us for additional information.
Now Active - Online Bill Payment. TAKE ME THERE Finally, we have online bill management and payment. Please be patient as we are still working with our software vendor for a system-wide upgrade to allow all types of bill management and payment. Note there is a $1.25 convenience fee for online bill payments that is charged by the Vendor. We accept credit/debit cards for Visa and MasterCard (sorry no Discover or American Express). As always, use our drop box in the front of City Hall and either our inside payment window.
NOTE - Due dates: Bills are due on the 15th of the month. Late fees are assessed on the next business day. All sums owed are due by the end of the day of the 19th to avoid possible disconnection of service and the disconnect/reconnection fee of $50 on the following business day. We offer a payment drop box in front of City Hall as well as payment inside during regular business hours. Finally we offer online bill management and payment.
Effective July 1, 2016, our rates increased 2% across the board on water and sanitary sewer. New rates in the August billing will show the new rates, including the rates for larger meters of commercial customers. Rates adjust automatically on January and July of each year to account for inflation and cover costs of expansion and repairs to the system.
Water Conservation and Drought Information
The City of Locust Grove was recently designated as a Phase II (under 10,000 in population) Municipal Separate Storm Sewer System (MS4) by the Georgia Environmental Protection Division (EPD) through the Environmental Protection Agency (EPA) due to the fact of our population from the 2010 Census and the existence of one or more streams listed as impaired on the 303(d) List (Brown Branch). The city realized after 2002 that there would be more regulations placed on the city in terms of protecting the environment, and thus the city began putting in place ordinances to address water pollution, culminating in the formation of a stormwater utility in 2008. The city has a department under Public Works designated to work on the initial setup of the MS4 utility, including GIS mapping and inventory of drainage structures as well as water quality monitoring and inspection of our stormwater infrastructure (i.e., pipes, culverts, drainage ditches and ponds) for eventual maintenance.